Privacy Policy

This Privacy Policy sets out the rules for the processing and protection of personal data provided by Users in connection with their use of the website: gallopure.fluffyfriendslab.com (hereinafter: "the Website").

The Joint Controllers of your personal data are:

• FLUFFY FRIENDS LAB S.A., headquartered in Gdańsk (80-286), Jaśkowa Dolina 132/20, Poland, VAT NR. PL9571165526, KRS 0001067173.

• FLUFFY FRIENDS LAB INC., 5900 Balcones Drive Ste 100, Austin, TX 78731, USA. (hereinafter: "the Controller").

Contact email: hello@fluffyfriendslab.com

We collect information that you provide directly to us through forms on the Website, including:

• Full name

• Email address

• Phone number

• Company name

• Any other information provided in message fields or during booking.

Additionally, we automatically collect usage data (IP address, browser type, pages visited) via Google Analytics and Wix cookies.

Your data is processed strictly for the following purposes:

• Handling inquiries: To respond to your messages sent via the contact form and provide you with requested information (Art. 6(1)(f) GDPR – legitimate interest).

• Scheduling meetings: To manage appointments via the Calendly integration (Art. 6(1)(b) GDPR – performance of a contract/pre-contractual steps).

• Website Analytics: To improve our Website functionality via Google Analytics (Art. 6(1)(f) GDPR – legitimate interest).

Your data may be shared with trusted third-party service providers:

• Wix.com: Our website hosting provider.

• Calendly: To facilitate meeting scheduling.

• Google LLC: For website analytics (Google Analytics).

• Internal Entities: Data may be shared between Fluffy Friends Lab S.A. (Poland) and Fluffy Friends Lab Inc. (USA) for business continuity and customer service.

International Transfers: Since we operate in both Poland and the USA, your data may be transferred to and processed in the United States. We ensure that such transfers are protected by Standard Contractual Clauses or other legal safeguards approved by the European Commission.

We store your data only as long as necessary:

• Inquiry data: For the duration of our communication and for a reasonable archiving period thereafter to establish, exercise, or defend legal claims.

• Accounting/Legal data: For the period required by Polish and US law.

Under GDPR, you have the right to:

• Access your data and receive a copy.

• Rectify (correct) your data.

• Request erasure ("right to be forgotten").

• Restrict processing.

• Lodge a complaint with a supervisory authority (e.g., UODO in Poland).

Our website uses "cookies" to enhance user experience.

• Essential Cookies: Required for the basic functions of the Wix platform.

• Analytical Cookies (Google Analytics): Used to understand how visitors interact with the website. You can manage or disable cookies in your browser settings at any time.